Privacy Policy – University of Ibadan Exams (UIEXAMS)
Last Updated: September 19, 2026
BetterWhole Technologies (“BetterWhole Technologies”, “we”, “us”, or “our”) operates the University of Ibadan Exams (UIEXAMS) mobile application.
UIEXAMS is a gamified educational application designed to help prospective students prepare for examinations and admission-related assessments associated with the University of Ibadan, including Post-UTME, Test of English Proficiency, and other relevant undergraduate and postgraduate examination preparation activities.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to users of the application.
Important: University of Ibadan Exams (UIEXAMS) is developed by BetterWhole Technologies. Unless expressly stated otherwise, the application is not an official application of the University of Ibadan.
1. Information We Collect
We collect information that users provide when they create an account, use the application, participate in discussions, submit feedback, or interact with the application’s features.
1.1 Account Information
To use features that require an account, users may register with:
- Email address
- Password
We use this information to create and authenticate your account and allow you to securely access your account.
Passwords should be stored and handled using appropriate security measures. We do not intend to display users’ passwords to other users.
1.2 Profile Information
After registration, users may choose to complete or edit their profile.
This may include:
- Name
- Other profile information provided voluntarily by the user
Providing additional profile information may help personalise the user’s experience within the application.
1.3 Examination and Learning Activity
UIEXAMS is a gamified examination-preparation application. When you use the application, we may process information related to your learning activity, such as:
- Questions attempted
- Answers submitted
- Scores
- Levels completed
- Progress
- Points, coins, badges, or other rewards
- Examination or quiz history
- Subjects or examination categories accessed
- Other gameplay or learning activity
This information allows us to provide the application’s examination and gamification features and help users track their progress.
1.4 Feedback
UIEXAMS provides a feedback feature that allows users to send comments, suggestions, complaints, or other feedback to BetterWhole Technologies.
When you submit feedback, we may collect:
- The content of your feedback
- Your email or account information where associated with the submission
- Any other information you voluntarily include in the feedback
We use feedback to understand users’ experiences and improve UIEXAMS.
1.5 Comments and Discussions
UIEXAMS may provide areas where users can post comments, participate in discussions, or interact with other users.
Information you voluntarily publish in these areas may be visible to other users of the application.
Please do not post sensitive personal information, passwords, financial information, private contact information, or other information you would not want other users to see in public or community discussion areas.
We may moderate, remove, or restrict content that violates our community rules or applicable laws.
2. How We Use Your Information
We may use information collected through UIEXAMS to:
- Create and manage user accounts
- Authenticate users
- Provide access to examination preparation materials
- Provide gamified learning and examination experiences
- Save examination progress and scores
- Track levels, points, rewards, and achievements
- Personalise aspects of the user experience
- Enable comments and discussions
- Receive and respond to user feedback
- Provide customer and technical support
- Identify and resolve technical problems
- Maintain the security of the application
- Detect and prevent abuse, cheating, spam, or fraudulent activity
- Improve the application’s content, functionality, and user experience
- Understand how users interact with the application
- Comply with applicable legal requirements
We will not use your personal information for purposes that are incompatible with this Privacy Policy unless permitted or required by applicable law.
3. Gamification and Examination Data
UIEXAMS uses gamification to make examination preparation more engaging.
Your activity within the application may be used to calculate and display:
- Scores
- Points
- Levels
- Achievements
- Progress
- Rankings or leaderboards, where such features are available
- Other game-related statistics
Some of these features may involve displaying a user’s profile name or other non-sensitive profile information to other users.
Users should therefore consider carefully what information they add to their profile.
4. Comments and Community Discussions
UIEXAMS may provide community features that allow users to ask questions, share experiences, comment on educational content, and participate in discussions.
When you voluntarily post content in a discussion area, that content may be visible to other users.
We may collect and process:
- Your comments
- Discussion posts
- Replies
- Reactions or other interactions
- Your profile name or username associated with the content
We may remove content that violates our rules, infringes the rights of others, contains inappropriate material, or presents a security or legal concern.
5. Information We Do Not Intend to Collect
UIEXAMS does not require users to provide information such as:
- Government identification numbers
- Bank account details
- Credit/debit card information
unless a future feature specifically requires such information and appropriate notice is provided.
Users should not post sensitive information in comments, discussions, or feedback forms.
6. Sharing of Information
We do not sell users’ personal information.
We may share or provide access to information where reasonably necessary to operate UIEXAMS, including with:
- Service providers that provide hosting, database, authentication, security, analytics, or other technical services
- Authorised personnel who maintain and support the application
- Service providers acting on our behalf
- Government authorities where disclosure is required by law
- Other parties where necessary to protect the security, rights, property, or safety of BetterWhole Technologies, our users, or others
We aim to limit access to personal information to what is reasonably necessary for the relevant purpose.
7. Third-Party Services
UIEXAMS may use third-party technologies and services to provide certain functionality.
Depending on the application’s implementation, these services may include providers for:
- Authentication
- Database storage
- Cloud hosting
- Application performance and crash monitoring
- Analytics
- Notifications
- Security
These service providers may process certain information on our behalf.
Third-party providers may have their own privacy policies governing their processing of information.
8. Data Security
We take reasonable technical and organisational measures to protect users’ information from unauthorised access, loss, misuse, alteration, or disclosure.
These measures may include appropriate access controls, authentication mechanisms, secure connections, and other security practices appropriate to the information being processed.
However, no internet service or electronic storage system can be guaranteed to be completely secure.
Users are responsible for keeping their account credentials confidential and should not share their passwords with other people.
9. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide UIEXAMS services
- Maintain user accounts
- Maintain examination and learning progress
- Provide community and discussion features
- Provide support
- Improve and secure the application
- Comply with legal obligations
- Resolve disputes
- Prevent fraud, abuse, or security incidents
When information is no longer reasonably required, we may delete, anonymise, or securely dispose of it, subject to applicable legal and operational requirements.
10. Account Deletion and Data Deletion
If you create an account on UIEXAMS, you may request deletion of your account and associated personal information.
To request account or personal data deletion, contact us at:
Email: dev@betterwholetechnologies.com.ng
When processing a deletion request, we may need to verify that the request was made by the account owner.
Some information may need to be retained where required by law or where reasonably necessary for legitimate purposes such as fraud prevention, security, dispute resolution, or legal compliance.
Where community comments or discussions are associated with a deleted account, we may delete, anonymise, or retain certain content where reasonably necessary and permitted by applicable law.
11. Children’s Privacy
UIEXAMS is intended primarily for prospective students preparing for university entrance and other examinations.
The application is not designed to knowingly collect personal information from children for advertising purposes.
Where applicable, users under the age of consent should use the application in accordance with the requirements of their parent, guardian, educational institution, and applicable law.
If you believe that a child has provided personal information inappropriately, please contact us at dev@betterwholetechnologies.com.ng
12. Advertising
At the time of this Privacy Policy, UIEXAMS does not sell users’ personal information to advertisers.
If advertising is introduced into the application in the future, we will update this Privacy Policy and the relevant Google Play data disclosures where required.
13. Notifications
If UIEXAMS provides push notifications, users may receive notifications relating to examination preparation, new content, account activity, announcements, or other application-related information.
Users can manage notification permissions through their device settings where supported.
14. Device Permissions
UIEXAMS may request device permissions when a particular feature requires access to a device function.
We aim to request only permissions necessary for the application’s functionality.
The permissions requested may change as new features are introduced.
Users can manage application permissions through their Android or iOS device settings.
15. Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information
- Request information about how your information is processed
- Object to certain processing activities
- Request restriction of certain processing activities
- Withdraw consent where processing is based on consent
To exercise an applicable privacy right, contact:
dev@betterwholetechnologies.com.ng
We may need to verify your identity before processing certain requests.
16. Nigeria Data Protection
BetterWhole Technologies operates in Nigeria and will handle personal information in accordance with applicable data protection requirements, including the Nigeria Data Protection Act 2023 and applicable guidance from the Nigeria Data Protection Commission.
Where applicable, personal information will be processed on an appropriate lawful basis, such as consent, contractual necessity, legitimate interests, or legal obligation, depending on the circumstances.
17. International Data Processing
Some third-party technology or hosting providers used by UIEXAMS may store or process information outside Nigeria.
Where this occurs, appropriate measures will be taken to protect personal information in accordance with applicable data protection requirements.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time as UIEXAMS develops, new features are introduced, or legal and regulatory requirements change.
When we make significant changes, we will update the Last Updated date and, where appropriate, provide additional notice through the application.
19. Contact Us
If you have questions, concerns, complaints, or requests concerning this Privacy Policy or your personal information, please contact us.
BetterWhole Technologies
Application: University of Ibadan Exams (UIEXAMS)
Email: dev@betterwholetechnologies.com.ng
We will make reasonable efforts to respond to privacy-related requests in a timely manner.