Last Updated: September 17, 2026

BetterWhole Technologies (“we”, “our”, or “us”) operates the BetterWhole SMS mobile application.

BetterWhole SMS is a school management application that provides access to our school management platform through a mobile application.

This Privacy Policy explains how information may be collected, used, stored, and protected when you use BetterWhole SMS.

1. Information We Collect

Depending on how your school uses BetterWhole SMS, the platform may process information such as:

• Name and profile information
• Student, parent, teacher, and staff information
• Login details and account information
• Academic records, including results, grades, subjects, and assessments
• Attendance records
• School fees and payment-related information
• Class and school information
• Messages, notices, and other information entered into the school management system
• Information contained in files that users upload through the platform

The specific information processed depends on the features used by your school.

2. How We Use Information

Information processed through BetterWhole SMS may be used to:

• Provide and operate school management services
• Authenticate users and maintain accounts
• Provide access to academic and school records
• Manage attendance, results, fees, classes, and other school activities
• Send school-related notifications and communications
• Maintain and improve the security and performance of the platform
• Provide technical support
• Improve our services and user experience

We do not use school records for purposes unrelated to providing or improving our services unless permitted or required by applicable law.

3. Information Provided by Schools

Schools and other educational institutions using BetterWhole SMS may enter and manage information about their students, parents, teachers, and staff.

The school is responsible for ensuring that it has the appropriate authority and permissions to provide this information to us and to use the BetterWhole SMS platform.

If you have questions about information entered by your school, you may also contact your school directly.

4. WebView and Website Access

BetterWhole SMS provides access to our school management platform through a mobile WebView.

When you use the application, the app connects to our online platform at:

The website may use cookies, authentication technologies, session information, and similar technologies to keep users logged in and provide the requested services.

5. Device Permissions

BetterWhole SMS may request certain device permissions when specific features require them.

For example, permission may be required to access files on your device when uploading documents or other files through the school management platform.

We only request permissions that are necessary for the relevant functionality.

6. Data Security

We take reasonable technical and organisational measures to protect information processed through BetterWhole SMS against unauthorised access, alteration, disclosure, loss, or misuse.

However, no internet-based service can be guaranteed to be completely secure.

Users should keep their login details confidential and should log out when using a shared device where appropriate.

7. Data Sharing

We do not sell personal information.

Information may be shared with or accessed by:

• The school or educational institution using BetterWhole SMS
• Authorised users within the school
• Service providers that help us operate, maintain, secure, or support the platform
• Government authorities or other parties where required by applicable law

We only provide access to information where there is a legitimate reason to do so.

8. Data Retention

We retain information for as long as reasonably necessary to provide the school management services, maintain records, comply with legal obligations, resolve disputes, and enforce our agreements.

Schools may have their own policies regarding how long particular student or school records should be retained.

9. Children’s Privacy

BetterWhole SMS may process information relating to students who are under the age of 18.

Because the application is a school management platform, such information is normally provided and managed by schools, parents, guardians, teachers, or other authorised users.

We do not knowingly use children’s information for advertising purposes.

10. Your Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of information where applicable
• Ask questions about how your information is processed
• Withdraw consent where processing is based on consent

If your information is managed by a school, you may also need to contact the school to exercise certain rights relating to your school records.

11. Third-Party Services

BetterWhole SMS may rely on third-party services to provide hosting, security, analytics, notifications, payment processing, or other technical services.

Where third-party services process personal information, they are expected to handle that information in accordance with applicable privacy and data protection requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

BetterWhole Technologies

Email: betterwhole@gmail.com

Website: https://betterwholesms.com.ng

App: BetterWhole SMS

We will make reasonable efforts to respond to privacy-related requests in a timely manner.